Privacy Policy

Evelyn Toronto

1. General Information

At Evelyn Toronto, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase through our website.

Personal data refers to any information that can be used to identify you directly or indirectly, such as your name, contact details, or technical data related to your visit.

The data controller responsible for processing personal data on this website is Evelyn Toronto. If you have questions about this policy or your data, you can contact us at:
info@evelyntoronto.com

Our website uses secure SSL/TLS encryption to protect data transmissions. You can recognize this by the “https://” prefix and lock icon in your browser.

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

2. Data Collected When Visiting Our Website

When you browse our website without registering or placing an order, we automatically collect certain technical information transmitted by your browser. This includes:

  • Visited pages

  • Date and time of access

  • Browser type and version

  • Operating system

  • Referring URL

  • IP address (anonymized where possible)

This data is collected solely to ensure the stability, security, and proper functioning of our website. Processing is based on our legitimate interest in maintaining a reliable online service. The data is not used to identify you personally.

3. Cookies

We use cookies to improve your browsing experience and enable essential website functions.

Cookies are small text files stored on your device. Some cookies are deleted when you close your browser, while others remain stored to recognize your device on future visits.

Cookies may be used to:

  • Remember your preferences

  • Store shopping cart contents

  • Analyze website usage

  • Improve functionality and performance

Where cookies involve personal data, processing is based on either contractual necessity or our legitimate interest in providing a smooth and user-friendly experience.

You can manage or disable cookies through your browser settings at any time. Please note that disabling cookies may limit certain website features.

Upon your first visit, you will be asked to provide consent for non-essential cookies via a cookie banner.

4. Contacting Us

If you contact us via email or a contact form, we collect the personal information you voluntarily provide, such as your name, email address, and message content.

This information is used exclusively to respond to your inquiry and manage communication. Once your request has been resolved, your data will be deleted unless legal retention obligations apply.

5. Customer Accounts and Order Processing

When you place an order or create a customer account, we collect personal data necessary to fulfill our contractual obligations. This may include:

  • Name

  • Billing and shipping address

  • Email address

  • Payment-related information

You may request deletion of your customer account at any time by contacting us. After order completion or account deletion, your data will be retained only as required by applicable tax and commercial laws.

6. Marketing Communications

6.1 Email Newsletter

If you subscribe to our newsletter, we will use your email address to send updates, promotions, and news about Evelyn Toronto.

Subscription uses a double opt-in process to ensure consent. You may unsubscribe at any time using the link in our emails or by contacting us directly.

6.2 Emails to Existing Customers

If you have previously placed an order, we may send you emails about similar products or offers based on our legitimate interest. You may opt out of these communications at any time.

7. Payment and Shipping Processing

To process orders, personal data may be shared with shipping carriers and payment providers only to the extent necessary to complete the transaction.

Payment information is handled securely by trusted third-party payment processors. We do not store full payment details on our servers.

8. Review Requests

With your consent, we may send a one-time email requesting a review of your purchase. You may withdraw your consent at any time by contacting us.

9. Social Media and Advertising Tools

Our website may include integrations with social media platforms and advertising services such as Meta (Facebook/Instagram) and Google.

These services may use cookies or similar technologies to display relevant ads and analyze campaign performance. Data is processed only with your consent or based on legitimate marketing interests.

You can manage ad preferences and tracking settings through your browser or directly via the platforms used.

10. Analytics and Website Performance

We use analytics tools, such as Google Analytics, to understand how visitors use our website. IP addresses are anonymized where possible.

Analytics data helps us improve website functionality, user experience, and marketing performance. You may opt out of analytics tracking via browser settings or available opt-out tools.

11. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to data processing

  • Request data portability

  • Withdraw consent at any time

  • File a complaint with a supervisory authority

To exercise any of these rights, please contact us at:
info@evelyntoronto.com

12. Data Retention

Personal data is retained only for as long as necessary to fulfill contractual obligations or comply with legal requirements. After retention periods expire, data is securely deleted.

13. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 info@evelyntoronto.com