Shipping Policy

Evelyn Toronto

Order Processing

Every order placed with Evelyn Toronto is prepared with care and attention to detail.

Orders are typically processed within 1–3 business days before shipment.
Orders placed on weekends or public holidays will be processed on the next available business day.

Once your order has been prepared and shipped, you will receive a confirmation email with tracking information.


Delivery Times

Estimated delivery times range between 5–15 business days, depending on your location and local delivery conditions.

We work with reliable international shipping partners to ensure your order is delivered safely and efficiently. Please note that delivery times are estimates and may vary due to factors beyond our control.


Shipping Costs

We are happy to offer free shipping on all orders, with no minimum purchase required.
There are no additional delivery or handling fees — the price you see at checkout is final.


Placing an Order

Ordering from Evelyn Toronto is simple:

  1. Choose your desired product and add it to your cart

  2. Proceed to checkout and review your shipping information carefully

  3. Complete payment using our secure, SSL-encrypted checkout system

  4. Receive an order confirmation email once your purchase is completed


Delays & Availability

While we do our best to meet estimated delivery times, occasional delays may occur due to:

  • High order volumes during peak seasons

  • Customs processing

  • Carrier or logistical disruptions

If there is any significant delay, we will keep you informed as promptly as possible.


Customer Support

If you have questions about shipping, delivery status, or need assistance with your order, our support team is here to help.

📧 info@evelyntoronto.com

We’re always happy to assist and ensure a smooth delivery experience.